1. How can I find out what’s new at ATITU?
On our website you can enter your email and sign up in the field at the bottom or you can ask to be notified directly via WhatsApp (27) 99958-0389, that way you will be the first to know everything :)
2. How do I contact ATITÚ customer service?
You can contact us via email through the “Contact Us” tab on our website or via WhatsApp (27) 99958-0389. Our opening hours are Monday - Friday: 10am to 6pm and Saturdays: 10am to 4pm :)
3. Do you ship outside of Brazil?
Shipping abroad is done via FEDEX and DHL. To learn more, send a message to WhatsApp (27) 99958-0389 and our Team of Stars will be happy to help you :)
4. How do I become part of the ATITÚ Star Team?
Send your resume and portfolio to our email in the “Contact Us” tab on the website and describe the position you are applying for in the message. We are excited to meet you :)
5. Is there a free shipping coupon for the first purchase?
You can send us a message via WhatsApp (27 99958-0389) and our Star Team will check availability to optimize your ATITÚ experience :)
6. Do I need to schedule an appointment to visit Espaço Conceito in Praia do Canto?
We value the best experience and to make you feel even more special, we offer exclusive service by appointment, but nothing stops you from checking availability at the last minute or asking us for a little bag to try on the pieces in the comfort of your own home!
Our opening hours are Monday - Friday: 10am - 6pm and Saturday: 10am - 4pm :)
7. How do exchanges work?
It's super simple, just check our Exchange and Return Policy at the bottom of the website and rest assured, as the 1st exchange is free :)